REFUND POLICY
At WPLImit, we strive to ensure you are fully satisfied with your purchase of the REST API for Latepoint plugin. As this is a digital product, we offer a limited refund policy to ensure a fair and transparent experience.
ELIGIBILITY FOR REFUNDS
You may request a refund within a maximum of 14 days from the date of purchase if the plugin does not function as described in our official documentation and we are unable to resolve the issue after a reasonable support effort.
CASES NOT ELIGIBLE FOR REFUNDS
Refunds will not be issued in the following situations:
- Change of mind or purchase made in error.
- Incompatibility with third-party themes or plugins not specified in our documentation.
- Lack of technical knowledge to configure or use the plugin.
- Use of the plugin in an environment that does not meet the minimum technical requirements specified.
- Unauthorized access, distribution, or misuse of the plugin after purchase.
To request a refund, please:
- Contact our support team at soporte@wplimit.com with your purchase details (order number, purchase date) and a detailed description of the issue.
- Provide temporary access to your WordPress environment (if needed) for troubleshooting. We will make a reasonable effort to resolve the issue. If the problem cannot be fixed within a reasonable timeframe, we will issue a full refund to your original payment method.
By purchasing the REST API for Latepoint plugin, you acknowledge that this is a non-tangible digital product. Once access to the plugin or license key is provided, the product is considered delivered. For this reason, refunds are carefully evaluated and limited to the cases outlined in this policy. Upon issuing a refund, any associated license key will be deactivated, and access to the plugin and its updates will cease.
CONTACT
If you have questions about this policy or need assistance, please reach out to us at soporte@wplimit.com. We’re here to help.By purchasing our plugin, you acknowledge and accept the terms of this refund policy.